© 2019 Greenspun Junior High School 

140 N. Valle Verde Dr. Henderson, NV 89074   

702-799-0920

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Chromebook information

Troubleshooting:

Need Chromebook help? Feel free to email Mr. Slocum anytime: slocuac@nv.ccsd.net

 

How to reset your password:  The easiest way to do this is to contact Mr. Slocum at slocuac@nv.ccsd.net.  You can also reset your own AD password at myaccount.ccsd.net, which will simultaneously reset your Google password as well.  You will need to know your student ID number to do this.  Once you reset your AD password, it will reset to the default "backwards birthday" format (YYYYMMDD).

How to clear your cache and cookies:  If your chromebook is running slowly, or things just aren't working quite right, clearing your cache and cookies can help:

  1. Open Google Chrome

  2. Click on the 3 little dots in the top right corner

  3. Click on "Settings"

  4. Click on "Advanced"

  5. Click on "Clear browsing data"

  6. Make sure it says "All time" and click "Clear data"

How to reset your settings: 

  1. Click on the three dots in the top right corner of your Chrome window

  2. Click "settings"

  3. Click "advanced" on the left hand side

  4. Click "reset settings"

  5. Click "restore settings to their original defaults"

  6. Click "reset settings"

How to Powerwash your chromebook:  Powerwashing your Chromebook can take care of a lot of different software problems. It wipes your OS clean, and resets everything back to default settings.  You won't lose any of your personal information, bookmarks or files, though!  You will need to know your wifi password to do this at home!  Try this if the above tips don't fix your chromebook:

  1. Press ESC+Refresh+Power

  2. Press Ctrl+D

  3. Press Enter

  4. Press Space

  5. Press Enter (your Chromebook will reboot and run the powerwash procedure)

  6. Click "Let's Go"

  7. Choose your wifi network

  8. Type your wifi password

  9. Click "Accept and Continue"

  10. Enterprise Enrollment: Type "0937-enrollment" and press "Next"

  11. Type the password: Gr33nspun

  12. Click "Next" Do NOT type an asset identifier or device location

  13. Click "Done" when it says you are enrolled successfully.

  14. Make sure the final sign-in screen includes "@nv.ccsd.net"

Video Conference Help: Chromebook help is available from 8am - 3pm each day.  If you need help from a real live person, you can use Facetime or Google Meet:

  • Facetime: simply call slocuac@nv.ccsd.net

  • Google Meet:

    1. Click on the waffle

    2. Click on "Meet

    3. Click on "Join or start a meeting"

    4. Type a name for the meeting

    5. Click "Allow" Google Meet to use your microphone and camera

    6. Click "Allow" notifications (if it pops up)

    7. Click "Join now"

    8. Click "Add people"

    9. Type "slocuac@nv.ccsd.net"

    10. Click on my profile

    11. Click "Send invite"

    12. I will accept the invite and join your meeting as soon as I can!

More troubleshooting info coming soon!

Checkout Information:

Greenspun Junior High is a 1:1 Chromebook laptop school.  Every student at Greenspun receives a Chromebook to use throughout the school day, as well as to take home each evening to complete homework assignments.  In order for students to receive their Chromebook at the beginning of each year, they must do the following:

  • Pay the $30 technology fee to the banker or on our webstore.

  • Pay any outstanding fines on your student account.

    • To see if you have any outstanding fines on your student account, log in at www.gofollett.com  and click on "fines" from the menu in the top left.
      Username is the student's ID number, and password is their first name. Fines may be paid to the banker, or on our webstore.

 

Students will check out their chromebooks on a schedule with their classroom teachers starting the first week of school!