Chromebooks & Technology

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Chromebook Checkout:

  • Make sure you have registered your child for the 2020-2021 school year!  Double-check your campus portal.  If you need help, please visit our registration page and submit a help request.

  • CLICK HERE to Submit the GJHS Chromebook Guidelines Agreement.  This is the only form you will need to turn in, and it is only available on our website.  There is no paper form.

  • Come to our curbside pickup in the front parking lot from 8am-1pm and call 702-799-0920.  (Curbside pickup will resume on Monday, March 15)

  • For everyone's safety, please remain inside your vehicle.

  • Your child does not need to be with you to check out a chromebook.

  • YES, you can use your own computer to access distance learning at home!  You do not need a Greenspun Chromebook to do your classwork, but we are offering them to everyone who wants one!

If you have any questions, please click the "Technology Help Request" below, and we will get back to you ASAP!

Troubleshooting and Help Guides:

Internet Supports from CCSD

  • CCSD has compiled a list of resources available to families to help them to be able to access the internet for distance learning. 

How to log in to Canvas (CLICK HERE)

How to log in to Campus Portal Student (aka Infinite Campus) CLICK HERE


How to add your CCSD Google account on a personal computer

  • Surprisingly, it is not as easy as it seems to add a Google profile to Chrome.  This video shows you how to add your CCSD Google account to Chrome so that you won't have problems turning in coursework or accessing websites or applications that you will need for school.

What is my username?

  • Your username for AD, Canvas, Campus Portal, and Google are all the same this year.  They will all be the same as your Google username, like this: christia.123456

  • If you do not know your username, or if you have forgotten your username, you can look it up here: Forgot Username




How to reset your password(s): 

How to clear your cache and cookies:  If your chromebook is running slowly, or things just aren't working quite right, clearing your cache and cookies can help:

  1. Press Shift+Ctrl+backspace

  2. Make sure it says "All time" and click "Clear data"


How to reset your settings: 

  1. Click on the three dots in the top right corner of your Chrome window

  2. Click "settings"

  3. Click "advanced" on the left hand side

  4. Click "reset settings"

  5. Click "restore settings to their original defaults"

  6. Click "reset settings"

How to remove a user and log in with a fresh start:  Removing your user profile from your chromebook will give your account a "fresh start" with newly installed extensions.

  1. Sign Out of your chromebook by clicking the "Sign Out button on the shelf.

  2. Click the down arrow next to your name, and click "Remove account"

  3. Verify that you want to remove your account and click "Remove account" again.

  4. Log in again with a fresh start.

How to update your OS: 

  1. Click on the clock/battery/wifi icon in the bottom right corner of your screen.

  2. Click on the gear.

  3. Click "About Chrome OS".

  4. Click "Check for updates".

How to Powerwash your Chromebook: Powerwashing your chromebook is the most thorough way to reset and update your Chromebook.  

  1. Plug in your chromebook (if available).

  2. SIGN OUT of your Chromebook

  3. Press Ctrl+Alt+Shift+r

  4. Click "Powerwash"

  5. Click "Continue"

  6. Click "Let's go"

  7. Choose your wifi and type in the password.

  8. Click "Accept and continue"

  9. Click "Done"

Need technology help from an actual person? Click on the "HELP" button to request help from one of our technology team members.  Help is available via email, phone, and Google Meet.